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Accessible Snorkeling Options in Malaysia

Accessible Snorkeling Options in Malaysia

Malaysia’s turquoise waters and vibrant marine life make it a snorkeling paradise, but for travelers with disabilities, mobility challenges, or elderly visitors, accessibility is crucial. While many spots require boat access or uneven terrain, several locations offer adapted options, such as shore-based snorkeling, assisted entries, or programs tailored for inclusivity. These often involve calm, shallow areas with support from resorts or organizations like Diveheart. Below, we explore key accessible snorkeling spots, focusing on features for wheelchair users, seniors, and those with reduced mobility. Note that while some blend into scuba programs, surface snorkeling adaptations are increasingly available. Always confirm with operators for specific needs, as infrastructure varies.

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Turtles frequent the Perhentian Islands just a few metres off the beach,

which is accessed from the main jetty using one of the many private boats. 

Redang Island: Shore-Based Snorkeling

Redang Island, off Terengganu’s coast, is famed for its clear waters and coral reefs, with several handicap-accessible resorts emphasizing easy beach access. Snorkeling here can be done directly from the shore without needing a boat, making it ideal for those with mobility limitations. Simply wade into shallow areas teeming with fish and turtles. Resorts like Redang Beach Resort provide adapted accommodations, ramps, and staff assistance for gear and entry. The calm lagoons reduce physical strain, and modified snorkel tours (e.g., with flotation aids or guided support) cater to seniors and disabled visitors.

Perhentian Islands: Adapted Resort Experiences

The Perhentian Islands (Besar and Kecil) offer pristine beaches with accessible snorkeling in select areas, where resorts provide adapted transfers and beachfront access. Shallow reefs near the shore allow for easy snorkeling without deep dives or long swims, suitable for elderly travelers. Operators often modify activities with life vests, hand-held floats, or even seated snorkeling options for those with limited mobility. Boat trips to nearby sites can include assistance for boarding, though advance arrangements are key. The islands' eco-focus ensures calm waters, enhancing safety and enjoyment.

Kota Kinabalu (Sabah): Diveheart Adaptive Programs

In Kota Kinabalu, the Diveheart Adaptive program stands out for inclusive underwater experiences, primarily scuba but adaptable to snorkeling for surface-level exploration. At Mamutik Island, volunteers (5-6 per participant) assist with sea entry, gear, and support, helping wheelchair users and those with sensory or mobility impairments build confidence in a gravity-free environment. Participants like Iziani Hayati Abbas (wheelchair-bound) have described feeling "like a non-disabled person" while spotting marine life. Programs run in pools and open water, with options for shallower snorkel-style sessions.

Sipadan Area (Kapalai Dive Resort): Assisted Access

Near Sipadan, Kapalai Dive Resort offers scuba and snorkeling with strong accessibility features for disabled divers. Staff physically lift wheelchair users in and out of boats, provide barrier-free room access, and have experienced dive masters for guided sessions. Snorkeling from the resort's stilted platforms or shallow house reefs is feasible with assistance, though note limited sanitary facilities for disabilities. Daily trips to Sipadan's reefs include adaptations for mobility challenges, making it a luxurious option for inclusive marine adventures.

Langkawi: Beachfront Snorkeling

Langkawi’s Tanjung Rhu Beach provides easy wheelchair access with flat paths, nearby parking, and no steps, allowing for relaxed shore snorkeling in calm waters. While not as reef-rich as eastern islands, the serene setting suits beginners or those preferring minimal exertion. Resorts offer gear rentals and guided tours with flotation support.

Practical Tips for Accessible Snorkeling in Malaysia

To ensure a smooth experience, especially for overseas elderly travelers like those from Sydney, follow these tips drawn from expert advice and participant insights.

Planning and Booking


- **Contact in Advance**: Reach out to resorts or programs like Diveheart Malaysia 3-6 months ahead to arrange adaptations, such as extra volunteers or modified gear (e.g., full-face masks for easier breathing). Use resources like WheelchairTravel.org for reviews.


- **Choose Calm Seasons**: Visit during dry periods (March-October for East Coast, like Redang; year-round for west, like Langkawi) to avoid rough seas.


- **Programs and Tours**: Opt for inclusive operators; Diveheart offers training in Kuala Lumpur, Sarawak, and Sabah, with costs around RM500-1000 for adaptive sessions.

 

Transportation and Gear


- **Getting There**: Fly direct from Sydney to Kuala Lumpur (8-9 hours), then domestic to the islands; request airport wheelchair assistance. For boats, confirm lift assistance at Kapalai.


- **Equipment**: Bring or rent adaptive items like beach wheelchairs, flotation devices, or extended snorkels. Resorts often provide, but verify.

Health and Safety


- **Medical Prep**: Consult a doctor for fitness-to-snorkel clearance; pack meds and insurance covering water activities. Stay hydrated in the tropics.


- **On-Site**: Start with pool sessions if available (as in Diveheart), and always snorkel with buddies or guides. Be aware of currents and sun exposure.

These options highlight Malaysia's growing commitment to accessible tourism, turning potential barriers into empowering adventures. For personalized plans, consider agencies specializing in disabled travel.

Accessible Beaches in Malaysia

Accessible Beaches in Malaysia

Malaysia boasts stunning coastlines and islands, but accessibility for wheelchair users and those with mobility challenges varies. While the country is making progress in inclusive tourism, some beaches and resorts stand out for their wheelchair-friendly features, such as ramps, flat paths, and nearby parking. These destinations often cater to overseas travelers, including elderly visitors, by providing easier access to enjoy the sun, sea, and serenity. Below, we highlight some of the most notable accessible beaches, drawing from traveler experiences and tourism resources.

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There are many services on the Perhentian Islands, offering boat access to explore the island's treasures

Tanjung Rhu Beach, Langkawi

Located on the northern tip of Langkawi Island, Tanjung Rhu Beach is renowned for its calm waters, white sands, and lush surroundings, making it a peaceful spot for relaxation.

This beach is particularly accessible for wheelchair users, with easy entry points, no steep pathways or steps, and parking available right nearby, allowing for seamless visits. Langkawi as a whole is often recommended as one of the more wheelchair-friendly island destinations in Malaysia, with options for adapted tours and attractions like the cable car that accommodate mobility needs. However, while the beach itself is navigable, some visitors note that the island's overall infrastructure could be more consistent for full accessibility.

Tanjung Bungah Beach, Penang

Nestled between the historic George Town (a UNESCO World Heritage site) and the lively Batu Ferringhi area, Tanjung Bungah Beach offers a blend of urban convenience and coastal charm.

It's featured in accessible holiday packages, with resorts providing features like ramps and adapted rooms for wheelchair users. The beach's promenade and nearby parks, such as Taman Jajar, are wheelchair-friendly with shaded paths and facilities, ideal for a gentle stroll or toe-dipping in the sea. Penang's vibrant food scene and cultural sites add to the appeal, making it a well-rounded spot for travelers with disabilities.

Desaru Coast, Johor

On the southeastern coast of Peninsular Malaysia, Desaru Coast features long stretches of sandy beaches and modern resorts designed with accessibility in mind.

This area offers wheelchair-accessible tours and activities, including beachfront paths and facilities at attractions like adventure waterparks. It's a growing destination for inclusive tourism, with options for golf courses and spas that cater to mobility needs, providing a luxurious yet approachable beach experience close to Singapore for international visitors.

Redang Island Beaches

Redang Island, off the east coast of Peninsular Malaysia, is famous for its crystal-clear waters and marine life, with several resorts emphasizing facilities for guests with disabilities.

Beaches like those at Redang Beach Resort offer adapted accommodations and easier access points, though boat transfers to the island require planning for wheelchair users. The island's focus on eco-tourism includes snorkeling options that can be modified, making it suitable for those seeking an adventurous yet accessible tropical escape.

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Sunrise overlooking the Perhentian Islands from Mainland Malaysia

Perhentian Islands Beaches

The Perhentian Islands, comprising Perhentian Besar and Perhentian Kecil, are surrounded by pristine beaches with turquoise seas and are noted for their wheelchair access in select areas.

Resorts here provide adapted transfers and beachfront access, set amid lush greenery and vibrant marine environments. While the islands are more remote, with boat arrivals, the white sandy shores and calm waters make them a paradise for relaxation, appealing to elderly travelers and those with mobility considerations.

In general, Malaysia's beaches are becoming more inclusive, but it's advisable to contact resorts or tour operators in advance for specific needs, as infrastructure can vary. For overseas visitors like those from Australia, direct flights to hubs like Kuala Lumpur or Penang make these destinations reachable, enhancing the overall travel experience.

Practical Travel Tips for Disabled and Elderly Travelers to Malaysia's Accessible Beaches

Planning a trip to Malaysia's beautiful beaches as an elderly traveler or someone with mobility challenges? With thoughtful preparation, you can enjoy a safe and memorable experience. Below are practical tips compiled from expert resources and traveler insights, tailored for destinations like Langkawi, Penang, and beyond. These focus on accessibility, health, transportation, and more.

Planning and Research

  • Start Early: Book everything 3-6 months in advance to secure accessible options. Use websites like WheelchairTravel.org or WheelchairTraveling.com for reviews and guides on Malaysian beaches. Check resort websites or call directly to confirm features like ramps, beach mats for wheelchairs, or adapted snorkeling gear, essential for islands like Redang or Perhentian, where boat transfers may need special arrangements.
  • Use Apps and Resources: Download apps like AccessNow or Wheelmap for crowdsourced info on wheelchair-friendly spots, parking, and navigation. For Malaysia, these can highlight accessible lodgings and beaches. Also, consult travel agencies specializing in disability-friendly packages, such as Chan Brothers Travel, for customized itineraries.
  • Avoid Peak Challenges: Steer clear of rainy seasons (November to March on the east coast, like Redang; May to September on the west, like Langkawi) to minimize slippery paths and crowds. Travel during the shoulder seasons for fewer people and better deals.

Transportation

  • Flights from Australia: Direct flights from Sydney to Kuala Lumpur (about 8-9 hours) are available with airlines like Air Asia, Qantas, or Malaysia Airlines. Request wheelchair assistance at least 48 hours in advance; batteries for powered chairs must meet airline specs. At Kuala Lumpur International Airport (KLIA), expect good accessibility with ramps, elevators, and assistance services.
  • Local Travel: In cities like Penang or Langkawi, use accessible taxis with ramps (book via GrabAssist or local companies like Gem Car Rentals for adapted vehicles). Public transport like Kuala Lumpur's LRT and Monorail is wheelchair-friendly, but rural areas and islands may require private transfers. For beaches, arrange resort pickups to avoid uneven sidewalks, which can be damaged or lacking curb cuts in places like Kuala Lumpur.
  • Island Access: For Langkawi or Perhentian, ferries may not be fully accessible, opt for resorts offering adapted boat transfers or speedboats with assistance. Always confirm in advance.

Accommodations and Beach Access

  • Choose Accessible Resorts: Look for beachfront properties with smooth paths, ramps, and elevators, such as The Westin Langkawi Resort & Spa (paved pathways to the beach) or Hard Rock Hotel Penang (accessible rooms and beach access). Request ground-floor rooms or those with roll-in showers.
  • On the Beach: Beaches like Tanjung Rhu have flat sands and nearby parking, but bring a beach wheelchair if needed (some resorts provide them). Avoid areas with steep entries or uneven terrain; guided tours can help navigate.
  • Senior Discounts: Many Malaysian resorts and attractions offer reduced rates for those over 60—check for these to save on stays and entry fees.

Health and Safety

  • Pre-Trip Health Check: Consult your doctor for vaccinations (e.g., hepatitis A, typhoid) and discuss mobility concerns. Pack medications with prescriptions, and carry medical records. Stay hydrated in Malaysia's tropical climate, and plan rest days to avoid fatigue.
  • Insurance: Get comprehensive travel insurance covering medical evacuations and mobility aids, senior-specific policies are ideal.
  • Safety Tips: Use RFID-blocking wallets for valuables, stay in well-lit areas, and be cautious of pickpockets in tourist spots. For beaches, watch for strong currents and use shaded areas to prevent sunburn.

Additional Advice

  • Pack Smart: Bring lightweight clothing, sun protection, and mobility aids like portable ramps if unsure about facilities. Use packing apps like PackPoint for tailored lists.
  • Local Support: In Malaysia, accessibility is improving but varies. Join forums like TripAdvisor for recent experiences. If needed, hire local guides for assistance at attractions.
  • Cultural Note: Malaysians are generally helpful; don't hesitate to ask for aid, but be aware that not all areas prioritize accessibility yet.

By following these tips, your beach adventure in Malaysia can be both relaxing and accessible. Safe travels!

Disability Access for Overseas Elderly Travelers to Malaysia's Tourist Hotspots

The Benefits of Providing Disability Access for Overseas Elderly Travelers to Malaysia's Tourist Hotspots

As the global population ages, the "silver economy" is booming, with elderly travelers seeking enriching experiences worldwide. Malaysia, with its vibrant mix of cultural heritage, natural beauty, and modern attractions, is positioning itself as a prime destination. However, for overseas elderly visitors—many of whom may have mobility impairments or other disabilities—accessibility is key to unlocking this potential. Providing disability access not only fulfills ethical obligations but also yields substantial economic, social, and reputational benefits for the tourism sector. This article delves into these advantages, focusing on Malaysia's popular hotspots like Kuala Lumpur, Penang, Langkawi, and Malacca, while highlighting real-world examples and practical steps.

Policy and Legal Framework: Aligning with Inclusivity Goals

Malaysia's National Tourism Policy increasingly emphasizes accessible tourism, integrating it into broader development strategies to cater to persons with disabilities (PwD) and the elderly. The Persons with Disabilities Act 2008 and initiatives like the Global Future Cities Programme promote barrier-free environments in transport and attractions, benefiting overseas seniors by ensuring hassle-free travel. For instance, accessible public transport in urban areas reduces dependency, allowing elderly tourists from countries like Australia, Japan, or Europe to explore independently.

Compliance with these policies avoids penalties while enhancing Malaysia's appeal as an inclusive destination. The UN's emphasis on accessible tourism underscores how such measures promote national development, drawing in a demographic that values safety and convenience. Poor accessibility, conversely, deters potential visitors, leading to lost revenue—studies show that inadequate facilities discourage disabled and elderly tourists globally.

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Economic Gains: Tapping into a Lucrative Market

The elderly tourism segment, often called "silver tourism," represents a high-spending market with longer stays and off-peak travel patterns. Overseas seniors, including those with disabilities, contribute significantly to economies—globally, accessible tourism generates trillions in revenue. In Malaysia, enhancing access at hotspots can boost visitor numbers; for example, wheelchair-friendly features attract families traveling with elderly relatives, increasing spending on accommodations, dining, and souvenirs.

Businesses benefit directly: Hotels with ramps, adjustable beds, and priority services report higher occupancy from this demographic. Attractions like national parks, where challenges like uneven paths persist, could see revenue growth through inclusive upgrades—research indicates that accessibility investments yield long-term profits by expanding the customer base. Moreover, it creates jobs in specialized services, such as guided tours for mobility-impaired visitors, stimulating local economies in hotspots like Langkawi.

Social and Reputational Benefits: Fostering Inclusion and Loyalty

Providing access empowers elderly travelers, reducing barriers that limit social participation and cultural engagement. For overseas seniors, this means enjoying Malaysia's heritage sites without exclusion, promoting mental well-being and cross-cultural exchange. It aligns with global trends toward full inclusion, where accessible spaces benefit everyone, including families and locals.

Reputationally, Malaysia gains as a compassionate destination. Positive experiences shared on social media or reviews can attract more international visitors, with studies showing that inclusive tourism builds loyalty—elderly tourists return and recommend spots with good access. In contrast, negative feedback on inaccessibility harms the industry, as seen in surveys of mobility-impaired PwDs.

Spotlight on Malaysia's Accessible Hotspots

Malaysia offers several tourist hotspots with growing accessibility features, appealing to overseas elderly travelers.

- **Kuala Lumpur**:

The Petronas Twin Towers provide wheelchair access, elevators, and accessible restrooms, allowing seniors to enjoy panoramic views. Nearby KLCC Park and Aquaria KLCC are wheelchair-friendly, with paths and priority entry. Batu Caves offers guided accessible tours.

- **Penang**:

Penang Hill's funicular railway is fully accessible, offering stunning vistas without strenuous walks. Kek Lok Si Temple and street art areas have ramps and tactile paths.

- **Langkawi**:

The cable car and Sky Bridge accommodate wheelchairs, with priority access for disabled visitors. Mangrove tours and Underwater World provide adapted experiences.

- **Malacca**:

Heritage sites like the Stadthuys and Jonker Street are improving with ramps, benefiting elderly explorers of UNESCO-listed areas.

These enhancements not only attract seniors but also families, amplifying tourism revenue.

Practical Steps for Implementation

To capitalize on these benefits, stakeholders should conduct accessibility audits, install ramps, audio guides, and priority queues. Partner with organizations like the Malaysian Association for the Blind or international bodies for training. Airports can enhance services like priority boarding, as suggested for elderly passengers. Digital tools, such as apps with virtual tours, further aid planning for overseas visitors.

In conclusion, investing in disability access for Malaysia's tourist hotspots is a strategic move that boosts the economy, promotes social equity, and enhances global appeal. As overseas elderly travelers seek meaningful adventures, inclusive infrastructure ensures Malaysia remains a welcoming paradise for all, driving sustainable growth in the tourism industry.

Disability Access in Kuala Lumpur

Disability Access In Kuala Lumpur

In the bustling metropolis of Kuala Lumpur, where skyscrapers pierce the sky and diverse communities thrive, businesses are increasingly recognizing the value of inclusivity. Providing disability access isn't just a moral imperative—it's a smart business strategy that aligns with Malaysia's evolving legal landscape and taps into untapped markets. With over 1 billion people globally living with disabilities, according to international estimates, Kuala Lumpur's businesses stand to gain significantly by prioritizing accessibility. This article explores the multifaceted benefits, from legal compliance to economic gains, and highlights real-world examples in the city.

Legal Compliance: Navigating Malaysia's Regulations

Malaysia has made strides in protecting the rights of persons with disabilities (PwD) through the Persons with Disabilities Act 2008 (PwD Act), which affirms equal access to public facilities, healthcare, and employment. In Kuala Lumpur, this translates to requirements for businesses to ensure barrier-free environments, guided by the Malaysian Standard MS 1184:2002, a code of practice for access to public buildings. While enforcement has gaps—such as inconsistent implementation and calls for constitutional protections—compliance helps businesses avoid potential legal challenges and fines.

Beyond mere obligation, adhering to these standards fosters a welcoming atmosphere. For instance, the Act mandates registration for PwD via "Kad OKU" cards, which can entitle holders to benefits like priority access, encouraging businesses to accommodate them proactively. In a city like KL, where urban development is rapid, integrating ramps, elevators, and tactile flooring not only meets legal benchmarks but positions businesses as leaders in social responsibility.

Economic Advantages: Boosting the Bottom Line

One of the most compelling benefits is economic. Accessibility expands the customer base by including the disability community and their networks—friends, family, and caregivers—who often choose inclusive venues. Globally, this market represents trillions in spending power, and in Malaysia, with an estimated 4.8% of the population registered as PwD, the potential is substantial.

Businesses that invest in accessibility report higher retention of qualified employees with disabilities—up to 86% in some studies—leading to increased productivity and lower turnover costs. Features like automatic doors or adjustable counters reduce expenses over time by preventing lawsuits and enhancing operational efficiency. In KL's competitive retail and hospitality sectors, accessible designs can drive innovation, such as apps with voice navigation or braille menus, attracting tech-savvy customers across demographics.

Moreover, hiring from the disability talent pool provides a competitive edge. Employees with disabilities often bring unique problem-solving skills honed from overcoming barriers, improving overall team performance. For small and medium enterprises (SMEs) in areas like Bangsar or Bukit Bintang, this means accessing untapped talent while boosting profitability.

Shopping

Enjoying the air conditioning while shopping in KL Sentral

Social and Reputational Gains: Building Brand Loyalty

Accessibility enhances a business's reputation, signaling commitment to diversity and inclusion. In Kuala Lumpur's multicultural fabric, this fosters consumer loyalty—59% of employers note it helps retain staff, while customers prefer brands that prioritize inclusivity. Socially, it creates welcoming environments for everyone, reducing exclusion and promoting community well-being.

Ignoring accessibility, conversely, risks alienating millions in talent and patronage. In Malaysia, where disability politics highlight marginalization, businesses that lead in this area can influence positive change, aligning with global standards like the UN Convention on the Rights of Persons with Disabilities.

Real-World Examples in Kuala Lumpur

Kuala Lumpur offers inspiring models. Suria KLCC mall, beneath the iconic Petronas Twin Towers, features wheelchair-accessible paths, elevators, and restrooms, making it a hub for inclusive shopping. The Towers' tour is fully wheelchair-friendly, drawing diverse visitors daily.

Cafes like Tender Hearts Café employ individuals with special needs, creating jobs while serving the community and enhancing brand appeal. Attractions such as the Kuala Lumpur Bird Park provide ramps and accessible facilities, boosting tourism revenue. Even public transport in KL has made progress, with many MRT and LRT stations offering wheelchair access, though sidewalk improvements are needed.

Implementing Accessibility: Practical Steps for KL Businesses

To reap these benefits, start with audits using MS 1184 guidelines—install ramps, widen doorways, and add audio cues. Partner with organizations like the Malaysian Bar for advice on PwD rights. Training staff on inclusive service and leveraging technology, like accessible websites, can yield quick wins.

In conclusion, providing disability access in Kuala Lumpur is a win-win: it complies with laws, drives economic growth, builds loyalty, and contributes to a more equitable society. As the city grows, businesses that embrace inclusivity will thrive, turning potential barriers into opportunities for all.

Has your local Council ensured an Accessible Beach is available?

Accessible tourism is a serious challenge in particular environments, but technology helps overcome many of the obstacles. In essence, people who live with disabilities want to participate in every day life. Travelling the world exposes barriers that can be overcome, with inclusive ideas. The view of Santorini above, for instance, could be enjoyed if there was an accessible path of travel from a vehicle drop off point, to the restaurant seating areas. I could have spent the whole day there drinking, eating, talking and taking in the sites and sounds of this tourist hotspot, culminating in watching the greatest sunset on the planet, but, not without intervention if I was a person living with a disability.

Even simple things for Australian families, like going to the beach for the day require some serious planning. Few of Sydney beaches and rock pools have an accessible promenade, and most do not provide an accessible path of travel to use the pool, or get down on the sand to work up a beautiful Aussie tan line, let alone provide access to the water itself.

On the Island of Crete in the ancient city of Chania, someone thought about that, and introduced a device to provide wheelchair access into the sea.

This device from Seatec establishes a permanent rail system to guide an assistance device into the water, like a boat ramp of sorts, that ambulant people can step on and over without a challenge. I note that it suited the circumstances of its locality, being a beach covered in romantic lounges, umbrellas and a permanent table service. A very casual atmosphere the likes of which do not exist on public beaches in Australia. More's the pity.

There are alternatives though which are more inclusive additions, for instance, a mobi-ramp matting placed over the sand, providing a manageable surface for people who may use a mobility device such as a walker, wheelchair or even a parent with twins in a stroller. One step up from there is a floating mat that can weather the rolling surf. That kind of installation provides access well out into the waves and there is no doubt would be used by a thousand budding body board riders to get to the break. No doubt, with thought, there are numerous answers, at least one great thoughtful solution for every obstacle.

If you can see the advantages of an environment with a community that embraces its elderly, its families, and the people who face access barriers to everyday participation, join the fun. Tell your local Council. Encourage them to get highlighted on a directory of like minded folk. There's no reason why the 50% of our population who face access challenges, cannot participate wholly upon the recreational resource we all love to show off. We can lead the world, even without a caldera.

For more information, see Accessible Beaches Australia, and join in the conversation.

Is your Granny Flat required to be constructed as a Class 3 Building?



So, you're moving back into mum's house with your family, and mum is moving into a brand new 1 bed secondary dwelling you've constructed in NSW under the Complying Development Regime. Mum's getting pretty frail and can do with daily support for every day tasks. Some days are great, other days, your mum has trouble recognising who you are and where she is. You're worried that, should she have an accident, or set fire to her kitchen, she will not be able to escape on her own. These High Physical Supports could be provided in a nursing home, but your family wants to spend as much time as you can with her, while you can.

Ordinarily, it would be constructed as a Class 1(a) secondary dwelling, and rightly so in my opinion.

However, your mum is an NDIS participant, and your secondary dwelling is enrolled as SDA under the NDIS Specialist Disability Accommodation scheme. "So what"? You ask.

The NSW Building Commission, the Office of Fair Trading, a bevy of spineless Private Certifiers, and a whole host of industry leading players are in a quandry about the required building classification for a dwelling in which a recipient of HPS SDA funding applies. "Class 3", I hear. Of course, buildings are not classified by their residents. They are classified by their function. This is a house, that is less than 60sqm of floor space. It's risk profile does not match the profile of a boarding house or a hotel accommodation with, I don't know, say 200 bedrooms.

How is it that Governments can get this all so wrong?

 

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